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FAQ
How does your store shipping work?
- All stickers, 5×7″ prints and smaller, zines, bookmarks, and any flat, small items will be mailed in an envelope with First Class postage for $1.50 for USA, and $2.50 international. There will be no tracking. If you would like to add-on tracking for an additional cost, you can go to Shop and purchase “Tracked Shipping”
- All bulky items (pins, charms, standees, etc) and large printed materials will be shipped with tracking via USPS. This is about $5 for USA and $13.50 for international.
- I am unable to ship to certain countries. Please check online to see if the USPS can ship to your country!
Can I get a refund?
- If I have not shipped your order, you can still get a refund. You should be able to through the email receipt or website. If not, just email me with your order number.
- If I shipped your order and you would like to return it and get a refund, please help me out by paying for the return shipping. You can use a site like Pirateship for lower rates.
How long will shipping take?
- For USA orders, less than 1 week. For international, it depends on the country but roughly 1-3 weeks.
I ordered something, but I want to add something else to my purchase. Can I add on to a previous order?
- Yes, if you have not received an email notifying you that the order has been shipped, I can easily add something to your order. Just email me janetdoan 63@gmail.com or send me a DM on Instagram or Bluesky your order number, and what you would like to purchase. I will get back to you with the order total and you can send it via Venmo/Zelle/ Paypal.
How do preorders work?
- Items that are preordered will not be shipped out soon because I have not ordered them yet. After preorders close, please wait up to 1 month for them to arrive.
- If you preorder an item but you also purchased an in-hand item, I will ship them at the same time.